Exeter: 01392 716777 | Newton Abbot: 01626 355111

Exeter: 01392 716777 | Newton Abbot: 01626 355111

Kia Vehicle Parts and Service Advisor Apprenticeship | Exeter

Kia Vehicle Parts and Service Advisor Apprenticeship | Exeter

Location: Speedwell Kia | Exeter
Date Posted: 06-06-2024 09:55:30
Last Updated: 06-06-2024 10:03:43

Essential Skills:

  • GCSE or equivalent English and Maths (Grade 4/C or above) Essential

Desirable Skills:

  • No skills required
  • Full training will be provided

Full Job Description

An exciting opportunity for an apprentice to work alongside fully qualified Parts and Service advisors to be fully trained in sourcing and supplying parts for light vehicles. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.

What you will do in your working day

An exciting opportunity that offers a varied workload.

The apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

The training you will be getting

Apprentices will be working and will be trained within the dealership as well as attending a college every 10 weeks on a block release. A skills coach will also visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An apprentice’s training includes:

  • Level 3 Customer Service Specialist Apprenticeship.
  • VRQ in Parts
  • Vocational related qualification (technical certificate)
  • Location and method of training to be confirmed

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.

Working week

Monday - Friday Occasional Saturdays (to be confirmed).

Total hours per week: 40

Expected duration

  • 18 Months

Possible start date

  • 01 Jul 2024

Learn more at Kia Vehicle Parts and service Advisor Apprenticeship - Speedwell Exeter - Find an apprenticeship (findapprenticeship.service.gov.uk) or contact us.

Apply now for this job vacancy…

Send us your details, upload your CV and we'll let you know if you're successful.

About Us

Speedwell has become synonymous in the Devon automotive industry with trust, quality and excellent customer service. Speedwell Group is a family run business with a genuine family ethos at our core, many of our staff have been with us for our entire 20 year history. This means it should come as no surprise that many of our customers have been with us for our whole journey too, coming back time and again.

Speedwell Group’s reputation has consistently grown and enabled us to expand by adding a Kia Franchise and two new sites! Speedwell now boasts Speedwell Kia in Exeter and Newton Abbot as well as Speedwell Online in Kingsteignton, creating an extremely strong offering for customers across our three dealerships.

The support of our local customers is responsible for Speedwell’s success and we endeavour to support our community in the best ways we can. Speedwell is very active in the local community, sponsoring a football club, a trans-Atlantic rowing team and countless local shows.

We are extremely proud of our customer feedback and satisfaction reports, consistently ranking amongst the highest in the country within our franchises. So if you know someone who’s dealt with us please ask them what they thought, we rely on word of mouth recommendations as a smaller family run dealership group!

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Gold award by Kia UK for Customer Satisfaction 2022 | Speedwell Kia Reforestation Partner | Speedwell Kia
Exeter: 01392 716777
Newton Abbot: 01626 355111

Speedwell Kia is a division of Pitten Ltd. Registered in the United Kingdom No. 4905299. Registered Address: Speedwell Kia, The Avenue, Newton Abbot. TQ12 2DD. Vat Reg. No. 831 9635 15.

Accreditation Statement: We are a proud member of The Motor Ombudsman accreditation scheme and are accredited to the CTSI-approved Service and Repair / New and Used Car Code of Practice, ensuring we operate to the highest standards of service and offering peace of mind for customers.

* T&C's apply. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

Pitten Limited t/a Speedwell Kia Exeter, Speedwell Kia Newton Abbot and Speedwell Online are authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 657008. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

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A lane closure will be in place due to roadworks on the same road our Newton Abbot branch from 28th May 2024, this is estimated to last up to four weeks. We are still accessible but from one direction only. Delays are expected, please see our map for more information