Customer Reviews

It was a good experience from start to finish, helpful and not pushy like some, we will definitely use them again.

As usual, service from Steve was first class covering all aspects of my recent trade- in and purchase.

I called in yesterday and was delighted to be met by Tom. Having purchased many cars over my 60 plus years I would say that Tom is one of the best car salesmen I’ve come across. A pleasant nature, great at offering up helpful suggestions and very knowledgeable about cars. And not of the now old fashioned pushy ilk. Tom even managed to convince me that hybrids aren’t so scary which is quite an achievement with me! Thank you Tom for your time and it was a real pleasure to meet you.

THIS review is to thank William and all the team at Speedwell Kia Exeter branch. This I should point out also includes the lady on reception Karen who welcomed with a big smile sat us down introduced us to William and then made us a lovely coffee. Very impressive. I have dealt with many sales people in my 50 odd years of buying cars and have felt at times pressured into buying something I was unsure of.   None of that with William he took his time gave us plenty of information on the cars available that may suit out needs. He was at all times very professional, knowledgeable and courteous. He want through the advantages of the car we was interested in and gave us time to consider if this would be the car for us. I was introduced to the manager Roul who we could tell was also very professional and runs a very well oiled team catering for all types and age rangers of customers in the showroom. He let us know if we needed anything further he would make himself available to us at any time. He then left us in the very capable hands of William who took his time with us and went through the car details and the process if we bought in a very informed and professional way. I think William would be an ideal trainer for new members of staff showing the benefits he possesses when dealing with older members of the buying public. It would be wise to remember they have the money to buy the newer upmarket cars and with someone like William who takes the time to explain to them the vast advantages the Kia cars have I think you're on a winner with this member of staff on your team. This may be the last car I buy but I would certainly recommend the great team at Speedwell Kia to pay these informed executives a visit.

From my very first visit to the last, Tom was helpful, courteous, knowledgeable and made my car buying journey a very simple one. He went out of his way to keep me informed of progress and, even after I had driven off in my purchase, he followed up with a courtesy call to answer any questions and ensure that I was happy. Great service, won’t hesitate to recommend Speedwell to others.