Customer Reviews

My third purchase of a Kia from Speedwell Group and, as usual, the experience from start to finish has been excellent from Peter Damerell on Sales through to Marcus the Sales manager and Clare on Service Reception who went the extra mile for me beyond her remit to assist with a logistics problem. I am grateful to them all. As for the KIA Niro, probably the best car I have ever had and certainly from the best Dealership. Cars, Staff, Sales and Service, all highly recommended.

We recently picked up our upgraded Motability Kia Sportage from you after a long few years waiting. Firstly the car is AMAZING and almost drives itself! Having a reliable comfortable car helps me stay independent and its just perfect for my needs. Secondly we have to feedback the truly awesome customer service from Steve Peralta at Newton Abbot. He truly represents the highest levels of customer service we have experienced. His updates were regular and he never forgot us in all that time. He chased and guided through the challenges the car industry faced with Brexit and COVID. From the days when Motability removed Kia from their lists, to helping us challenge that with them, to calling us to tell us our challenge had worked, to helping sort out the paperwork issues with Motability and the bureaucracy that involved! He has helped us so much to navigate a difficult process and recognised the challenges Niki has being disabled. He always acknowledges Niki's spinal issues in such a cheerful friendly way...it puts a smile on her face. We have superb banter too. He also took the time to help us navigate the new car and all its great new gadgets! No words could fully express our gratitude that Steve always goes the extra mile at every stage and hope he is still there when we have to upgrade again! Regards Matt and Niki Redmond

My sales executive was Neil Binks at Newton Abbot. To demonstrate how brilliant he was, I had only gone out with a friend to buy cat litter and called in the garage on my way home for an initial foray. I came out with a top of the range Kia Picanto! I had previously been a Ford driver for fifty years but had become disenchanted with their customer service. One of my neighbours is a customer of Neil's. Neil was efficient, knowledgeable, courteous, kind and supportive and I had complete confidence in him. My new car is just beautiful and my faith in the motor trade is totally restored. I was so impressed also with Speedwell's green credentials in planting ten trees to compensate for the paperwork I received and the final bouquet of flowers was such a thoughtful touch. Thank you.

Dear Cary, Please thank your team for servicing our car, and indeed cleaning it, over the last few days. Thank you too for enabling extension of courtesy car whilst awaiting parts. Thank you too for looking after my wife Emma. Hope not to see you too soon! Many thanks. Will

We purchased a Kia from Newton Abbot yesterday; and are writing to thank you for the whole experience. Mark was very helpful to us. He was very knowledgeable, and assisted us in every way. He also has a good sense of humour.

It was obvious this was a family business, and we thank you for such a pleasant buying experience.

PS: The Christmas bonus was a surprise and the icing on the cake.